Module 14 · Lesson 01

Crew Leadership

Getting work done through people.

4 min read

Listen

Plan the day

Start with a brief huddle: yesterday's progress, today's plan, hazards, and goals. A 5-minute huddle saves an hour of confusion. Assign tasks in writing on a daily plan board everyone can see.

Communicate clearly

Speak in specifics: who, what, where, by when. Confirm understanding by asking the worker to repeat the assignment in their own words. Most jobsite mistakes start as miscommunications.

Hold people accountable

Catch good work in public and bad work in private. Document repeated issues. Celebrate hitting milestones; the team that feels respected outperforms the team that just gets paid.

Mini-quiz

Attempt 1 · 3 questions

Check your understanding. Passing is 70% — but you can keep going to the next lesson either way.

  1. Question 1

    Based on "Plan the day", which statement is correct?

  2. Question 2

    Based on "Communicate clearly", which statement is correct?

  3. Question 3

    Based on "Hold people accountable", which statement is correct?