Legal

Refund Policy

Last updated: July 19, 2026

7 day money back guarantee

If you are not satisfied for any reason, email us within 7 days of your purchase and we will issue a full refund. No forms, no exit interview.

Payment plans

If you paid with our 3 pay plan, the 7 day window starts on the date of your first payment. Refunds cover payments already made; remaining installments will be canceled.

Pass commitment

If you complete the full course, take every practice exam, and still do not pass your CSLB exam on your first attempt, email us your CSLB result letter and we will extend your access at no charge until you pass. See the Pass Guarantee page for full terms.

How to request a refund

Email Support@licensecontractorschool.com from the address on your account with the subject line "Refund request". We reply within 1 business day and refunds land back on your original payment method within 5 to 10 business days depending on your bank.

Non refundable items

  • CSLB application, exam, and licensing fees paid directly to the State.
  • Third party bond premiums.